Last updated: 14 July 2026
Who we are
Tūrangi Tree Fellas provides tree care, fencing and related property services across Tūrangi and the Central North Island.
Our website address is https://turangitreefellas.co.nz/.
Information we collect
When you contact us or request a quote through our website, we may collect information such as:
- Your name
- Your email address and phone number
- Your property or job location
- The service you are interested in
- Details about your enquiry or project
- Any photos, files or other information you choose to provide
We may also collect technical information when you use the website, including your IP address, browser and device type, pages visited, referring website, and the date and time of your visit.
How we use your information
We collect and use personal information to:
- Respond to your enquiry
- Assess your project and prepare a quote
- Arrange and provide our services
- Communicate with you about your enquiry or work
- Maintain appropriate customer and business records
- Operate, secure and improve our website
- Understand how visitors use the website
- Meet our legal and regulatory obligations
You do not have to provide us with personal information. However, we may not be able to respond to your enquiry or provide an accurate quote without the information requested.
Website enquiries and storage
Information submitted through our website forms is stored in the website’s WordPress database. A copy of your enquiry may also be sent to and stored in our email system.
This information can be accessed by authorised Tūrangi Tree Fellas team members and by service providers who support the operation, hosting, maintenance or security of our website and email systems.
Google Analytics
We use Google Analytics to understand how people find and use our website. Google Analytics may collect information such as the pages you visit, how you interact with the website, your browser and device type, the website that referred you, and your approximate location.
Google Analytics uses cookies and similar technologies to produce website usage reports. Information collected by Google may be processed or stored outside New Zealand.
You can learn more about how Google handles information in the Google Privacy Policy. You can also use the Google Analytics opt-out browser add-on.
Cookies
Cookies are small files stored on your device when you visit a website. Our website may use:
- Necessary cookies to operate, protect and maintain the website
- Analytics cookies to help us understand website traffic and visitor behaviour
You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website operate.
Who we may share information with
We may share personal information where reasonably necessary with:
- Authorised Tūrangi Tree Fellas team members and contractors
- Website hosting, maintenance and security providers
- Email and communication providers
- Analytics providers, including Google
- Professional advisers where required
- Government agencies, regulators or law enforcement where disclosure is required or permitted by law
Some of these providers may process or store information outside New Zealand. Where required, we take reasonable steps to ensure personal information is handled with appropriate privacy safeguards.
How we protect your information
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
While we use appropriate safeguards, no website, email service or internet transmission can be guaranteed to be completely secure.
How long we keep your information
We keep personal information only for as long as reasonably necessary to respond to your enquiry, provide our services, maintain appropriate business records and meet our legal obligations.
When information is no longer required, we may securely delete or anonymise it.
Accessing or correcting your information
You have the right to ask whether we hold personal information about you and to request access to that information. You may also ask us to correct information you believe is inaccurate or incomplete.
To make a privacy request, contact our Privacy Officer through our contact page or call us on 020 4056 3099.
Links to other websites
Our website may contain links to third-party websites, including Facebook and Google services. Those websites have their own privacy policies, and we are not responsible for how they collect or use information.
Changes to this policy
We may update this privacy policy when our website, services or privacy practices change. The latest version will be published on this page with the date it was last updated.
Contact us
For questions, requests or concerns about your personal information, contact our Privacy Officer through our contact page or call 020 4056 3099.
If you are unable to resolve a privacy concern with us, you can contact the Office of the Privacy Commissioner at privacy.org.nz.